Hi, I’m cindy payne.

I began my career at The University of Texas at Austin, where I obtained a Bachelor of Science in Applied Learning and Development. After teaching for 10 years and staying at home to raise my children, I went back to school and earned a Master of Science in Counseling from Southern Methodist University. In 2020, I fulfilled a long time dream, and launched my private practice, Rooted Counseling Services, in Frisco, TX.

While I have experience working with various populations, I am passionate about working with people who experience anxiety and depression, as well as trauma recovery. Anxiety and depression can stem from life changes such as birth, death, marriage or divorce, while other times, it can be a lifelong struggle. I understand the vulnerable essence of this introspective work, and I am honored to walk alongside my clients in this journey.

LPC-Associates

  • Sam has worked in the education field for the past 10 years as a special education teacher and a school counselor. After personally learning how to balance the stresses and demands of work and home life, she is passionate about helping other women who struggle with anxiety, depression, or trauma, and navigating the challenges of life transitions. Sam helps clients rediscover their passions while maintaining well-being while juggling personal and professional life. Together, you will explore strategies to manage stress, build resilience, and find clarity in your journey. Sam uses different types of therapy strategies such as Cognitive Behavior Therapy and Solution Focused Therapy. To learn more about working with Sam, please submit through the contact form.

    Session Fee: $120 per 60 minutes

  • Are you feeling overwhelmed, stuck, or unsure where to turn? As a compassionate and experienced therapist, I am here to support you on your journey toward healing and personal growth. I specialize in  anxiety, depression, stress management, relationship issues, trauma recovery, and affair recovery. I work with adolescents, adults, families and couples who are seeking to improve their mental health and well-being.

    Trauma-Informed Care

    As a trauma-informed therapist, I prioritize creating a safe and supportive environment where you can feel empowered to explore your experiences without fear of judgment. I understand how past trauma—whether from childhood, relationships, or life experiences—can deeply impact your mental and emotional well-being. I take a sensitive and patient approach, ensuring that we move at a pace that feels right for you. My goal is to help you process and heal from trauma in a way that feels safe, while providing tools for resilience and growth.

    Working with Adolescents, Adults, Couples, and Families

    I am passionate about working with a wide range of clients, including adolescents, adults, couples, and families. Whether you’re a teenager navigating the pressures of school and social life, an adult seeking relief from anxiety or stress, a couple looking to strengthen your relationship, or a family trying to rebuild trust and communication, I am here to help. My approach is flexible, and I tailor my methods to suit the unique needs of each individual or group. I believe in fostering open, honest communication and providing the support necessary to help you grow and thrive.

    In our sessions, you can expect a non-judgmental, empathetic space where you will be heard and understood. I believe in a holistic approach to therapy that recognizes the uniqueness of every individual. My therapeutic style blends  cognitive-behavioral therapy, dialectical behavioral therapy and person-centered therapy. I am committed to helping you develop the tools and skills to navigate life’s challenges with confidence.

    Whether you’re looking to work through past trauma, cope with current stressors, or enhance your emotional resilience, I am here to guide you every step of the way.

    Let’s take the first step together toward a more balanced and fulfilling life. Contact me today to schedule your initial consultation.

    Session Fee: $120 per 60 minutes

  • Crystal is a Licensed Professional Counselor- Associate (TX# 96967) in the state of Texas under the supervision of Cindy Payne, LPC-S (TX# 77840). She earned her Master’s of Science degree at the University of North Texas in School Counseling and Clinical Mental Health Counseling, where she also received her Bachelor’s degree in Social Science in 2016. Since August 2017, Crystal has been a high school educator while also earning her M.Ed in Curriculum and Instruction from Texas A&M University.


    Her theoretical orientation is Adlerian Therapy, a holistic approach to psychology emphasizing the importance of overcoming feelings of inferiority and gaining a sense of belonging to achieve success and joy in one’s life. In therapy, Adlerian theory benefits clients by helping them understand the root of behaviors and thought patterns, how to change their view of themselves, and how they can change their view of their childhood experiences.


    She is passionate about working across the lifespan specifically with teens and adults who are experiencing difficulties such as low self-esteem, anxiety, depression, trauma, life transitions, relationship concerns, struggles associated with codependency, and racial & social justice issues. Crystal is trained in modalities outside of talk therapy such as Sand Tray Therapy and Activity Therapy. She believes in incorporating mindfulness and play into people’s lives across the lifespan.


    Crystal believes the therapeutic relationship between the client and counselor is a crucial piece to navigate a client’s healing and interpersonal understanding. Her goal is to foster a collaborative environment where clients can learn all aspects of themselves and feel empowered to bring such self-acquired knowledge outside of the therapeutic space. She believes by the counselor providing a safe and accepting environment, clients can engage in self-discovery and healing. 


    Session Fee: $120 per 50 minute session

    Contact Email: jeskocounseling@gmail.com